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We have developed a successful online design process, serving our online customers nationwide. Please read our Four Step Process and Answer our Questionnaire
At the link below, schedule a phone call with one of our specially trained outdoor kitchen designers.
What we need from you for a successful Discovery Call
Once you book your Discovery Call, you will receive an acknowledgement in your email along with a questionnaire and several helpful links. This will help our outdoor room designer best assist you in designing the outdoor space and kitchen you have been dreaming about.
Once this information is received, you will receive a confirmation email regarding the time of your call.
We start by listening to your needs, style preferences, vision and budget for your outdoor kitchen.
Based upon the answers in your questionnaire, we will review the many options for outdoor kitchens and appliances. finishes and other options. Based upon the information we hear from you regarding the site of your outdoor kitchen, we will make a recommendation of which outdoor kitchen best suits your needs and budget. We will also provide you with a rough estimate of your outdoor kitchen.
We will discuss our design process, what it is like to work with us, and answer any questions you may have about what to expect. Based upon our conversation, this may include a ball park estimate of what your outdoor kitchen or design will cost.
Please note: At the conclusion of Step One and Prior to Step Two- The Formal Design Process, we will request a design retainer. The final price depends on the design selected and will not change.
We charge a retainer for our detailed design service, which will be quoted to you at the completion of Step One and depends on the scope of your project. We credit the design retainer back toward your purchase of cabinets, furniture and appliances.
We will then begin by sending you our forms requesting measurements, dimensions, photos and architectural drawings (if available) of your outdoor space. We will design the kitchen to include the appliances and features you request, within the space available. Your design document will include, in both print and electronic copy:
Our process removes the guess work from your outdoor kitchen design. It ensures you know what your outdoor room will look like in the end and how it will fit in your space before you purchase anything.
We schedule a video conference to review your design. We will go over every component in your design to make sure it reflects your preferences. Where multiple options are offered, we will explain the pros and cons of each option, and help you make the selection that best meets your needs.
Most orders are delivered within eight to twelve weeks of finalizing the design and placing your order.
Most of the cabinets, furniture and appliances sold by Riviera Outdoor Décor require only minimal assembly. We will provide a punch list of services that may be required to complete the installation of your outdoor kitchen, such as plumbing, electrical and countertops. Most remote customers prefer to hire their own preferred local contractors for these services.
